How Can We Help
Customer Support
Service questions, missed pickups, cart or container issues, and general account help.
Commercial Sales
Service requests, new business inquiries, and commercial recycling solutions.
Partnerships
Municipal, strategic, and project partnership opportunities.
Media & General Inquiries
Press, public information, and general company questions.
Contact Our Team
Send us your message and the right team will follow up.
CUSTOMER CARE CONTACTS
Customer Care Contacts
Support for Oakland and San José customers.
Oakland
Customer Care
Phone
(510) 625-5263
OaklandCS@calwaste.com
Headquarters
1211 Embarcadero, Suite 300, Oakland, CA 94606
Operations Facility
1820 10th Street, Oakland, CA 94607
San José
Customer Care
Phone
(408) 213-7800
SanJoseCS@calwaste.com
Office
1120 Berryessa Road, San José, CA 95133
Processing Facility
1005 Timothy Drive, San José, CA 95133
Support Hours
Monday to Friday — 8:00 AM to 6:00 PM
Saturday — Support available when scheduled services operate
Language Assistance
Interpreter support available upon request.
Headquarters
1211 Embarcadero, Suite 300, Oakland, CA 94606